Carl's Jr. Plaza del Sol

My opinion is perhaps biased because I have always had a taste for these burgers, for me they are the best. However, I am objective and I know of a couple of branches that lower their quality. This branch is not the case, the service was very good and they served quickly despite the number of diners. The presentation and taste of the food is 100, just like in most branches and with a fair price. You eat very comfortably in this branch, I recommend it.

They denied me the purchase of their products, because according to the manager of the place they did not have change, a fact that as a customer is annoying, the company is obliged to find the necessary means to guarantee consumer satisfaction and not have people trained for a long time. time without even announcing the lack gives change. Train your staff more, teach them to solve problems that guarantee customer satisfaction and service. The company must take care of this, a company must not lose customers by denying the purchase "I don't have change" and I don't know how to solve the problem. Train your employees

I loved that they already put it in Plaza del Sol, the service is always excellent, the products are delicious and the portions are large.

The place is almost like any other in the franchise, with one peculiarity: it is very, very dark at noon. Like it was a bar. The photos are not enough to register the penumbra in which one eats. It might seem like a trifle, but it's important because you can't clearly see what you're eating. Another circumstance is that the table was not clean when we arrived, and lastly -although this is not exclusive to this branch-, the promotion for Citibanamex cardholders (10% discount) is not valid.

Terrible service on the part of the person, the first cashier who attended me did not give me the corresponding date for my order to be delivered, despite having made the observation that she was not going to give me a waiting slip, it took more than 20 minutes to change When I approached the counter and had information about what was happening with my hamburger, the second cashier kicked me out of the place and told me that she had not served me and that it was not her problem that I should leave there, so I asked to speak to the manager. to refund my money since they had wasted my time, they were quite rude and I had to leave the branch hungry.